Love Louie Privacy Policy Effective Date:
October 2025 Love Louie (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.lovelouie.com.au , interact with us, or make a purchase.
- Information We Collect We may collect the following types of personal information when you use our website or purchase from us: Name, address, email, phone number Payment details (processed securely via third-party payment gateways) Order history and preferences Information you provide when contacting us (customer service, warranty claims, FAQs) Website usage data (via cookies and analytics tools such as Google Analytics)
- How We Use Your Information We collect and use your information to: Process and deliver your orders Provide customer support and respond to enquiries Send updates about your order, warranty, or shipping Improve our website, products, and services Comply with legal obligations We do not sell, rent, or trade your personal information.
- Payment Security All payments made through our website are processed securely through Shopify Payments, PayPal, or other third-party providers. We do not store or have access to your full credit card details. 4
- Sharing of Information We may share your information with: Service providers (e.g. shipping and courier partners, payment processors, IT providers) Legal authorities if required by law Marketing and analytics tools (e.g. Shopify, Google Analytics, Facebook Ads) These parties are only given the information necessary to perform their services. 5.
- Cookies & Tracking Our website uses cookies and similar tracking technologies to enhance your browsing experience, understand traffic patterns, and improve our services. You can adjust your browser settings to block cookies, but some parts of our website may not function properly. 6.
- Your Rights Under Australian privacy law, you have the right to: Access and update your personal information Request correction of inaccurate information Request deletion of your data (subject to legal and accounting requirements) Opt out of marketing communications at any time To exercise your rights, contact us at: support@lovelouie.com.au 7.
- Data Retention We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. 8.
- Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” 9.
- Contact Us If you have any questions about this Privacy Policy or how your information is handled, please contact us: Love Louie Email: hello@lovelouie.com.au Website: www.lovelouie.com.au